One missing document holds up the file
An expired passport scan or an untranslated birth certificate turns up the week you planned to submit.
Client portal for immigration lawyers
Every visa application, one document at a time
Collect passports, police certificates and evidence for each applicant, keep the whole family in one secure portal, and show clients where their application stands.
14-day free trial · No credit card · Clients are always free
Visa cases are won on the evidence.Collecting it shouldn’t be the hardest part.
Five family members, five email threads
Every dependent has their own passport, photos, medical results and police certificate to send.
Long waits, anxious clients
Processing takes months, and applicants fill the silence with emails asking what happens next.
The visa process
From eligibility check to decision
Give each family one portal for every form, document and update on their case, from the first assessment to the decision letter.
Eligibility questionnaires that branch by visa
Ask about travel history, relationships, employment and past refusals, and show the questions for each visa category only when they apply.
- Conditional logic for each visa type
- Repeating sections for each trip, address or employer
- A public web form for eligibility enquiries
Retainers signed from anywhere in the world
Clients overseas sign your retainer from their phone, and you can verify their identity before work begins.
- Type, draw or upload a signature
- Government ID check through Stripe Identity
- Signing certificate with IP addresses
An evidence checklist for each applicant
Name every document the visa needs: passports, birth and marriage certificates, police checks, health exam results, payslips. Clients upload against the list.
- Upload links that work without a login
- Automatic reminders for outstanding items
- Labels to tag each file by applicant
One portal for the whole family
Add the main applicant, partner and adult children as users on one client, with a primary contact for notices.
- Separate forms for each family member
- Common fields reuse shared details such as an address
- A task list showing every outstanding item
A clear timeline for every application
Show each stage on a milestone board, from evidence complete to submission, requests for further evidence and the decision.
- Due dates and an assignee for each stage
- Notify the client when a milestone moves
- Attach the decision letter to the final milestone
For immigration practices
Designed for clients in every time zone
ID checks for clients abroad
Verify a government ID through Stripe Identity, which supports ID documents from many countries.
Sign in by SMS or email
Clients get a one-time code wherever they are, with no password to set up or forget.
Decision letters delivered securely
Share grant and refusal letters in the client’s folder and see when they’ve been opened.
Visa guides in your portal
Publish checklists for each visa type, passport photo rules and translation requirements.
Changes in circumstances
Clients report a new address, job or baby as a service request, so nothing slips past the file.
Fees paid by card
Invoice each stage of the case through Stripe and let clients pay from anywhere.
Answer once
Travel history entered once, not five times
Immigration forms ask the same questions again and again. Common fields map a question across every form you send, so names, dates of birth and addresses carry from the questionnaire to the next form automatically.
- Prefill details you already hold
- Input history shows every change and who made it
- Export any submission to PDF for the file
Other industries
Portalstack for other professions
FAQ
Questions from immigration lawyers
Can each family member have their own login?
Yes. Add several users to one client, such as the main applicant, partner and adult children, and choose a primary contact. They share the same portal, so everyone sees what’s still outstanding.
Can clients upload documents from their phone?
Yes. The portal works in any mobile browser, and upload request links work without a login. Each file can be up to 50 MB.
Can Portalstack verify a passport?
Portalstack can run a government ID check through Stripe Identity, requested from the client record. It confirms the person matches their ID document; it doesn’t assess visa eligibility. Each check costs US$3.50 in credits.
Can I reuse my questionnaires for each visa type?
Yes. Save forms to My templates and reuse them for every new client, or assign them automatically when a client is added. Folder templates give every client the same evidence folders.
How do I keep clients updated while they wait?
Use a milestone board to show each stage of the application and notify clients when one moves. A home page and knowledge hub in the portal answer the common questions about processing.
Get started
Make the next application your most organized yet
Set up your evidence checklist, invite a client and their family, and watch the documents arrive.
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